Contact Us
Will Call is open by appointment only. Thank you for your understanding as we navigate this challenging situation while keeping customers and staff safe.
Once your order is ready for pickup a member of the Customer Service Team will email you to set up an appointment and provide further instructions. When you arrive at your appointment, please stay in your vehicle and call our team at 503-893-1100 with your order number ready (it should begin with WB) and you order will be brought out to you. Thank you for your patience with these new protocols!
Please note that other thank appointment-only Will Call, we are not a storefront and our facilities are not open to the public due to regulatory and confidentiality requirements.
Our entrance can be a little confusing to navigate.
To reach our new Will call location:
- Turn left into our lot from Nicolai Street.
- Drive through the first fence past our main building and our staff parking lot will be to the right.
- Once you pass through the staff parking lot and second fence, Will Call parking will be straight ahead with the Will Call office to the left. You'll see the "open" sign in the window.
Contact information
Billing, Physical, & Freight Carrier Address
2211 NW Nicolai St
Portland, OR 97210
USPS Mailing Address
2538 NW 22nd Place
Portland, OR 97210
Phone
(503) 893-1100
Toll-Free
(866) 252-9639
Fax
(503) 296-5631